Price Guru

Rating: 
4.666665
Facebook: 
0
Google: 
5
2nd Floor, B13, Royal Rd,
Grand Baie
+230 263 7082

Description

Priceguru.mu strives to offer its customers unbeatable service and value: Delivery across the island and pay on delivery that enables customers to inspect their product prior to making payment.

Tested & Rated by Mauritiusguides.com: 
Product/Service: 
5
Professionalism: 
4
Service-mindedness: 
5
Information/Communication: 
5
Value for money: 
4

Priceguru.mu is most likely currently the best online shop in Mauritius. Price Guru offers a broad range of products from the categories mobile phones, electronics, domestic appliances, health & beauty, lifestyle & sports, baby, toys & kids, home & garden, office & furniture and motor & accessories.

Price Guru principles

The following principles certainly guarantee an online shopping experience with peace of mind. You don't have to make any payments in advance, you get your product delivered at your doorstep, you can inspect it and if your are not satisfied you can return it easily.

  1. 100% original products protected by a manufacturer’s warranty
  2. Delivery across the island within 1-3 days with a free delivery on orders above Rs. 3,000
  3. Pay on delivery after inspection and upon satisfaction
  4. Generous free of charge return upon delivery
  5. Best Service with delivery on all corners and a great customer service

Price Guru ordering process

Price Guru aims to offer its customers an unbeatable service and value. Price Guru follows a well structured and fine tuned 12 step ordering process:

  1. Search and chose your products
  2. Add them to your cart
  3. Sign-up and/or login to place the order
  4. Confirm address and phone number
  5. Place your order
  6. You get a confirmation email
  7. You get a call from an agent to confirm the order and to announce the delivery
  8. The delivery team contacts you to agree on the delivery details (day and time)
  9. The products are delivered at your doorstep
  10. You can inspect the products
  11. If you are satisfied you can pay with local bank cards, credit cards or cash.
  12. You sign/get a receipt and warranty cards for your products

Price Guru repair service

Price Guru goes beyond traditional retail practices by offering exceptional after-sales services. Should a customer encounter issues with a product purchased, Price Guru arranges for collection and repairs within the limits of the product warranty.

  1. Submit a repair request
  2. Call & collect
  3. Dispatch & diagnostic
  4. Repairs
  5. Delivery

About Price Guru

PriceGuru.mu shares the same Founder as MariDeal.mu who decided to put together a dynamic and professional team with the objective of transforming the Online Retail Culture in Mauritius, by offering a unique and innovative Online Shopping experience.

Price Guru values:

  • Customer is King
  • Great People Make Great Companies
  • Continuous Innovation
  • Smarter Shopping
Online Shop Rating: 
Website Design: 
4
Cart & Checkout Process: 
5
Payment Methods: 
5
Order & Delivery Process: 
5
Delivery Terms: 
5
Chancellation & Return: 
4
Service-mindedness: 
5
Information/Communication: 
5

Online Shop Price Guru

+230 263 7082
info@Price Guru.mu

There are 4 Comments

mauritius's picture
4

Price Guru is offering a good service. The webshop is certainly not state of the art, but at a good level compared to its Mauritian peers. Goods are usually available and delivered within a couple of days. A big plus is the Price Guru staff who delivers the goods: Very friendly and helpful. A big exception: Certain LG products are delivered by a subcontractor which staff is unfriendly, arrogant and not at all helpful. Avoid ordering LG products and you're doing fine.
francois's picture
5

An excellent service which is constantly improving. I'm looking forward to see the next step forward on their webshop.
dhiren's picture
5

Ever and ever again a great service. One can see a continuous improvement. Since some time with an SMS confirmation right after the order and usually a confirmation by phone within 1h. Outstanding for Mauritius. Many Mauritian businesses with highly unmotivated staff could learn from Price Guru!
disanaden nagamooto's picture
5

your team make a good job continue like this your company will receive a lot of awards

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